FAQs

Seamless & Hassle-Free Attendance
Smart Attendance by Sixpent automates time-in and time-out. Face or fingerprint in under 0.5 s. Anti spoofing. Clear DTR. Fast exports to CSV or Excel. Local support. Simple setup. Reliable logs.
  • General Question
  • Hardware, Ports & Stand
  • Installation
  • Support & Warranty
Smart Attendance combines the BioScan device and a secure web app. The device captures face or fingerprint. The app tags late, absent, overbreak, OT, and other statuses. You see real-time dashboards and complete DTR.
Sixpent Inc. Philippines provides hardware, software, and support from Las Piñas. We serve offices, schools, factories, and LGUs. We ship devices, assist with installation, and train your team.
Employees clock in and out on BioScan. The system timestamps each event, flags status, and syncs to the web app. Admins correct edge cases like missed breaks or approved leave. Final logs export to payroll.
Faster lines, fewer errors, no buddy punching, clear approvals, quick payroll export.
Confirm headcount and sites. We scope installation. We ship, set up, and train.
5-inch IPS touch, 720×1280. Clear prompts and status colors reduce help requests.
One LAN port for network, a power cable port, and a physical power button.
Yes. The stand has an adjustable knob for quick height tuning.
Yes. Wall and lane mounting are available to purchase under project scope with proper brackets and cabling.
A dedicated AC outlet with surge protection near the mounting point.
Per site and scope. No fixed fee.
Standard service fees based on layout, device count, cable runs, and mounting.
Quotes include technician transport and accommodation. Schedules align with site operations.
Turnstiles and multi-gate entries receive a separate installation quotation with materials listed.
Device, one-year warranty, and technical support. Installation is a separate line unless specified.
One-year device warranty under agreed conditions.
Virtual support and on-site visits by arrangement, with clear scopes.
Yes. Defined response and resolution targets tracked to closure.
Admin and guard training during handover, with quick reference guides.
Scheduled health checks and firmware updates as arranged.